Winnebago County Sheriff

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Commissary & Phone


Inmate Funds

The jail maintains a commissary system to provide detainees with approved items that are not supplied by the jail. Funds for the purchase of these items may be added to an inmate's account in the following ways:

ABSOLUTELY NO MONEY ORDERS WILL BE ACCEPTED.

  1.  Cobra Lobby Cashier - located in the lobby of the Criminal Justice Center. Cash, pin debit, or credit card accepted.  Applicable fees will apply. For issues with Cobra Lobby Cashier contact Trinity Services Group, Inc. at 608-221-7651.

    kiosk change

    *More Information

  2. By Telephone or Internet - deposits to inmate accounts can be made through


    Gov Pay Net 1-888-277-2535 or https://www.govpaynow.com/gps/user/.

    The Facility Code is RFD
    The Pay Location Code for Commissary Deposits is 5500
    The Pay Location Coded for Accounts Receivable (Nurse visits, etc) is 3500

    Mimimum Deposit = $25.00 - Maximum Deposit = $100
    Phone Service Fee = $6.75
    Internet Service Fee = $5.25
    Maximum transaction amount per week = $200
    Maximum of 5 transactions per week 

    OR

    Smart Deposit - www.SmartDeposit.com or 1-866-394-0490

    OR

    My Care Pack - www.MyCarePack.com

    My Care Pack can be used to order select food care packages for an inmate or to add money to an inmate's commissary account. NOTE: MyCarePack.com is the ONLY care package company authorized by the Winnebago County Jail. NO care packages from any other company will be accepted.

                

To deposit funds for inmate calls see the Phone Calls section below.

ATTENTION: Once funds are placed on an inmate's account they become the property of that inmate.

Questions or problems with the Cobra Lobby Cashier should be directed to Swanson's at 1-608-221-7651. 

Inmate Costs

Persons lodged in the Winnebago County Jail are expected to pay for services while incarcerated. These charges include:

Medical Visit

  •    Nurse - $5.00
  •    Nurse Practitioner - $10.00
  •    Doctor - $10.00

Dental Visit       $10.00

If an inmate does not have money on the books for medical or dental services, it can be taken from their commissary account when a deposit is made or the balance owed can be collected upon their next incarceration. No inmate is refused medical or dental services for an inability to pay, but inmates pay, if able, prior to receiving commissary items.

 Haircut

  • Men - $10.00
  • Women - $15.00
  • Line - $7.00
  • Shave - $3.00

Commissary Items

View the  Commissary List  for items and prices available for purchase. PRICES AND AVAILABILITY ARE NOT GUARANTEED AND MAY BE CHANGED AT ANY TIME.

Phone Calls 

 

Refund Inquiry Link

 The Global Tel Link customer service number is 1-877-650-4249. 

 

WINNEBAGO COUNTY IS NOW USING LEGACY COMMUNICATIONS FOR INMATE CALLS. 

 

All inmate calls are now a flat rate of $.55 per minute.  Calls are limited to 15 minutes per connection.

 

LEGACY COMMUNICATIONS

Contact Information:

General Hours of Operation
Monday - Friday: 24 Hours
Saturday - Sunday: 24 Hours
Holidays: 24 Hours

Toll Free
1-888-Pay-4-FAM (1-888-729-4326)

FAX
1-800-700-1116

World Wide Web
www.legacyinmate.com

Mailing Address
Friends & Family Prepaid Collect Service
10833 Valley View Street - Suite 150
Cypress, California 90630

 

To Block Inmate Calls

Inmate calls can be blocked by pressing option "5" on the incoming call, or by calling Legacy Inmate toll free at 1-888-729-4326 to speak to a customer service representative.

 

 

 

 

 

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Winnebago County Sheriff's Office | 650 W. State St. | Rockford, IL 61102-2201 | 815-319-6000
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