The jail maintains a commissary system to provide detainees with approved items that are not supplied by the jail. Funds for the purchase of these items may be added to an inmate's account in the following ways:
ABSOLUTELY NO MONEY ORDERS WILL BE ACCEPTED.
Cobra Lobby Cashier - located in the lobby of the Criminal Justice Center. Cash, debit card, or credit card accepted. Applicable fees will apply. For issues with Cobra Lobby Cashier contact Trinity Services Group, Inc. at 608-221-7651.
By Telephone or Internet - deposits to inmate accounts can be made through
Smart Deposit - www.SmartDeposit.com or 1-866-394-0490
My Care Pack - www.MyCarePack.com
My Care Pack can be used to order select food care packages for an inmate or to add money to an inmate's commissary account. NOTE: MyCarePack.com is the ONLY care package company authorized by the Winnebago County Jail. NO care packages from any other company will be accepted.
|Revised Fee Structure as of 12/12/16|
|Amount Deposited||Internet||Phone||Credit/Debit or Cash at Kiosk|
|$0.01 - $19.99||$2.95||$3.95||$4.00|
|$20.00 - $99.99||$5.95||$6.95||$4.00|
|$100.00 - $199.99||$7.95||$8.95||$4.00|
|$200.00 - $300.00||$9.95||$10.95||$4.00|
If an inmate does not have money on the books for medical or dental services, it can be taken from their commissary account when a deposit is made or the balance owed can be collected upon their next incarceration. No inmate is refused medical or dental services for an inability to pay, but inmates pay, if able, prior to receiving commissary items.
View the for items and prices available for purchase. PRICES AND AVAILABILITY ARE NOT GUARANTEED AND MAY BE CHANGED AT ANY TIME.
The Global Tel Link customer service number is 1-877-650-4249.
WINNEBAGO COUNTY IS NOW USING LEGACY COMMUNICATIONS FOR INMATE CALLS.
All inmate calls are now a flat rate of $.55 per minute. Calls are limited to 15 minutes per connection.
General Hours of Operation
World Wide Web
To Block Inmate Calls
Inmate calls can be blocked by pressing option "5" on the incoming call, or by calling Legacy Inmate toll free at 1-888-729-4326 to speak to a customer service representative.