Winnebago County Sheriff

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Commissary & Phone

Inmate Funds

The jail maintains a commissary system to provide detainees with approved items that are not supplied by the jail. Funds for the purchase of these items may be added to an inmate's account in the following ways:


  1.  Cobra Lobby Cashier - located in the lobby of the Criminal Justice Center. Cash, pin debit, or credit card accepted.  Applicable fees will apply. For issues with Cobra Lobby Cashier contact Trinity Services Group, Inc. at 608-221-7651.

    kiosk change

    *More Information

  2. By Telephone or Internet - deposits to inmate accounts can be made through Government Payment Services 1-888-277-2535 or

    The Facility Code is RFD
    The Pay Location Code for Commissary Deposits is 5500
    The Pay Location Coded for Accounts Receivable (Nurse visits, etc) is 3500

    Mimimum Deposit = $25.00 - Maximum Deposit = $100
    Phone Service Fee = $6.75
    Internet Service Fee = $5.25
    Maximum transaction amount per week = $200
    Maximum of 5 transactions per week 

                 To deposit funds for inmate calls see the Phone Calls section below.

NOTE: Once funds are placed on an inmate's account they become the property of that inmate.

Questions or problems with the Cobra Lobby Cashier should be directed to Swanson's at 1-608-221-7651. 

Inmate Costs

Persons lodged in the Winnebago County Jail are expected to pay for services while incarcerated. These charges include:

Medical Visit

  •    Nurse - $5.00
  •    Nurse Practitioner - $10.00
  •    Doctor - $10.00

Dental Visit       $10.00

If an inmate does not have money on the books for medical or dental services, it can be taken from their commissary account when a deposit is made or the balance owed can be collected upon their next incarceration. No inmate is refused medical or dental services for an inability to pay, but inmates pay, if able, prior to receiving commissary items.


  • Men - $10.00
  • Women - $15.00
  • Line - $7.00
  • Shave - $3.00

Commissary Items

View the  Commissary List  for items and prices available for purchase. PRICES AND AVAILABILITY ARE NOT GUARANTEED AND MAY BE CHANGED AT ANY TIME.

Phone Calls

Global Tel Link or GTL uses Offenderconnect to process payments for inmate phone accounts.

          Debit        Collect           Prepaid
Connection Fee + 1st Minute         $1.25         $3.25            $2.25
Usage Fee $.25 for each additional minute plus tax for up to 15 minutes      

Debit uses the inmate's commissary money allowing inmate to call anyone. Prepaid are funds set up to allow inmate to only call a designated number.

Please use the link below or log onto for more information regarding the inmate telephone account system. You may also telephone 1-800-483-8314.

      offenderconnect logo



The Global Tel Link customer service number is 1-877-650-4249. 

To Block Inmate Calls

Inmate calls can be blocked by calling Global Tel Link toll free at 1-877-650-4249 and speaking to a Customer Service Representative

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WInnebago County Sheriff's Office | 650 W. State St. | Rockford, IL 61102-2201 | 815-319-6000
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