Commissary & Phone

Inmate Funds

The jail maintains a commissary system to provide detainees with approved items that are not supplied by the jail. Funds for the purchase of these items may be added to an inmate's account in the following ways:


  1.  TouchPay - located in the lobby of the Winnebago County Justice Center. Cash, debit card, or credit card accepted; coins and $1.00 bills are not accepted. Kiosks do not give change. Fees listed below. For issues with TouchPay contact Customer Service at 866-204-1603

    Commissary & Phone

    *More Information

  2. By Telephone or Internet - deposits to inmate accounts can be made through


    TouchPay - or 1-866-232-1899  can be used to order select food care packages for an inmate. NOTE: is the ONLY care package company authorized by the Winnebago County Jail. NO care packages from any other company will be accepted.


Mimimum Deposit = $25.00 - Maximum Deposit = $100
Maximum transaction amount per week = $200
Maximum of 5 transactions per week 

 Check back for the Revised Fee Structure
Amount Deposited Internet Phone Credit/Debit or Cash at Kiosk
$0.01 - $19.99      
$20.00 - $99.99      
$100.00 - $199.99      
$200.00 - $300.00      


To deposit funds for inmate calls see the Phone Calls section below.

ATTENTION: Once funds are placed on an inmate's account they become the property of that inmate.

Questions or problems with TouchPay should be directed to 1-866-204-1603. 

Inmate Costs

Persons lodged in the Winnebago County Jail are expected to pay for services while incarcerated. These charges include:

Medical Visit

  •    Nurse - $5.00
  •    Nurse Practitioner - $10.00
  •    Doctor - $10.00

Dental Visit       $10.00

If an inmate does not have money on the books for medical or dental services, it can be taken from their commissary account when a deposit is made or the balance owed can be collected upon their next incarceration. No inmate is refused medical or dental services for an inability to pay, but inmates pay, if able, prior to receiving commissary items.


  • Men - $11.00
  • Women - $15.00
  • Shave - $3.00

Commissary Items

View the Commissary List  for items and prices available for purchase. PRICES AND AVAILABILITY ARE NOT GUARANTEED AND MAY BE CHANGED AT ANY TIME.

Phone Calls   


  GTL Calling Rate/Fees

Rate Charged per Minute (Intrastate Calls) $0.275

Rate Charged per Minute (Interstate Calls) $0.21


Customer Service 877-650-4249

Fax Number 251-473-2802

Automated System 800-483-8314

Commissary & Phone